cv999fan Terms and Conditions

Welcome Message

cv999fan is an online betting and casino platform for Bangladesh. These terms and conditions ("Terms") form a legal agreement between cv999fan and all users of this site. If you register, log in, or use any service on this platform, you are considered to have fully agreed to these Terms.

Right to Modify Terms

cv999fan reserves the right to partially or fully modify these Terms at any time. Continued use of the platform after any changes will be considered as the user's acceptance of the revised Terms. You are therefore encouraged to re-read this page from time to time.

Registration Eligibility

To open an account on cv999fan, users must meet the following requirements:

• Must be at least 21 years of age.
• Registration must be done in your own name with your own information — registering under someone else's identity is prohibited.
• Each person may open only one account. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.
• All information provided at the time of registration must be true, accurate and up to date.

Identity Verification (KYC)

cv999fan may request identity verification from a user at any time. Failure to respond to a verification request may result in temporary suspension of the account. Users will be required to provide the following documents:

• A copy of the National Identity Card (NID) or passport.
• A utility bill or bank statement as proof of address.
• Proof of ownership of the payment method (bKash / Nagad / Rocket number verification).

Account Security

You are solely responsible for keeping your account password and login details completely confidential. Sharing login details with anyone else is not allowed. If you notice any unauthorized access or suspicious activity on your account, please notify us immediately via our 24/7 live chat support.

Deposit Rules

The following policies apply to depositing funds on cv999fan:

Deposited funds must be sent only from a payment account registered in your own name. Deposits from third-party accounts will not be accepted and such transactions will be returned.

Withdrawal Rules

The following policies apply to withdrawal processing:

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: within 1 hour.
• Withdrawals will only be returned via the same method used for the deposit.
• Withdrawal requests may be delayed if identity verification has not been completed.
• Balances associated with bonuses are not withdrawable until wagering requirements have been met.

Fraud and Money Laundering Prevention

cv999fan strictly adheres to anti-money laundering (AML) and anti-fraud policies. In the case of suspicious transactions, cv999fan reserves the right to suspend accounts, hold funds, and report relevant information to the authorities.

Welcome Bonus

cv999fan offers new users a 150% first deposit bonus, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, making the total balance ৳2,500; or depositing ৳12,000 earns the maximum ৳8,000 bonus, making the total balance ৳20,000.

To receive this bonus, the offer must be activated at the time of the first deposit. To withdraw the bonus amount, a wager of 20 times the bonus amount (20x wagering) must be placed.

General Terms for Bonuses

• Each user may take advantage of each promotion only once.
• If a bonus offer is not used within the specified time period, it will be cancelled.
• Only certain specified games may contribute to meeting wagering requirements — contact our 24/7 live chat for details.
• If misuse of a bonus is suspected, cv999fan reserves the right to cancel the bonus and review the account.
• New promotions and offers may be changed, suspended or cancelled at any time.

VIP Program

The cv999fan VIP program has three tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.5% cashback per week.
• Silver: up to 1.0% cashback per week.
• Gold: up to 1.5% cashback per week.

You can move up to higher tiers through regular and active play. Detailed guidelines for VIP benefits apply separately.

Fair Play Guarantee

cv999fan is committed to ensuring a fair and transparent gaming environment. All our games are provided by legitimate and reputable game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and others. The outcome of every game is determined through Random Number Generator (RNG) technology.

Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure:

• Participating in games using software, bots or automated methods.
• Attempting to manipulate game outcomes.
• Abusing the bonus system (for example, collecting bonuses using multiple accounts).
• Collusion or coordinated fraud against the platform.
• Hacking or any attempt at a cyber-attack.

Technical Issues

If a game is interrupted mid-session due to a server error, loss of internet connection or any other technical problem, cv999fan will resolve the issue based on the last valid data recorded in the system. In such situations, cv999fan's decision will be considered final.

Permitted Use of the Platform

The cv999fan platform is permitted for personal entertainment purposes only. Use for the following purposes is strictly prohibited:

• Betting for commercial purposes or on behalf of a third party.
• Transactions for the purpose of money laundering.
• Redistribution or reuse of any platform content.
• Operating an account with false or misleading information.

Limitation of Liability

cv999fan does not guarantee any game wins or profits. Gaming is inherently risky and there is no guarantee of winning. Users place bets of their own free will and decision, and cv999fan is not responsible for any financial losses. cv999fan is also not responsible for any issues arising from third-party services such as internet or mobile banking.

Intellectual Property

All content on the cv999fan website — logos, designs, graphics, text, software — is owned by cv999fan or its respective licensors. Using, copying or distributing this content for any purpose other than personal use is prohibited.

Use of Personal Information

To learn more about how we collect, store and use your personal information, please read our Privacy Policy page. cv999fan uses SSL encryption technology to keep all your personal and financial information secure.

Cookies and Tracking

Our platform uses cookies to improve the user experience. Continued use of the platform will be considered as the user's consent to the cookie policy. Cookies can be managed from your browser settings, though this may limit some site functionality.

Setting Voluntary Limits

cv999fan believes in responsible gaming. Users can set their own deposit limits, betting limits or temporary breaks (self-exclusion) directly from their account. Contact our 24/7 live chat for assistance with this.

Problem Gambling Prevention

Betting and casino games are for entertainment. If you feel that gaming is having a negative impact on your life, please read our Responsible Gaming page and seek professional help. We are always here for you.

Closure by User

Any user may request to close their account at any time. Please contact our 24/7 live chat support to do so. It is recommended that you withdraw any available balance before closing the account.

Closure by cv999fan

cv999fan reserves the right to close an account without prior notice in the following circumstances:

• Violation of the Terms.
• Fraudulent activity.
• If evidence is found that the user is a minor.
• Failure to verify identity or provision of false information.
• Operating multiple accounts.

In the event of account closure, any applicable balance will be returned after identity verification, but if the closure is due to a breach of the rules, all bonuses will be forfeited.

Complaint Submission Process

If you have any dispute or complaint, please contact us first through our 24/7 live chat. Our support team will do their best to resolve your issue in Bengali. If the issue is not resolved via live chat, send a detailed complaint by email:

[email protected]

Final Decision

In any dispute regarding game outcomes, the decision will be made based on cv999fan server logs and system records. In such matters, the decision of cv999fan shall be considered final and binding.

Applicable Law

These terms and conditions shall be interpreted and governed in accordance with applicable law. In resolving any legal dispute, both parties will first attempt to reach a resolution through discussion.